Understand the situation first
Hoarding is a recognised disability under the Equality Act 2010 in many cases, which means tenants may be entitled to reasonable adjustments and support rather than eviction. A heavy-handed approach can expose landlords to legal risk as well as causing real harm.
Your responsibilities
- Maintaining a safe property and meeting fire-safety obligations
- Acting reasonably and considering the tenant's circumstances
- Keeping clear records of communication and any concerns
- Working with the tenant, support services and the local authority where possible
A constructive approach
Open, non-judgemental communication usually achieves more than formal notices. Involving adult social care or a hoarding support service early can resolve issues without ending the tenancy. Where clearance is needed, doing it with the tenant's involvement protects both the relationship and your legal position.
When a property is vacated
At the end of a tenancy we can clear and deep clean a hoarded property quickly and discreetly, recovering any belongings the former tenant is entitled to and returning the property to a lettable standard.
Frequently asked questions
Can I evict a tenant for hoarding?
It is rarely straightforward and may engage the Equality Act. Take legal advice and consider support-led routes first.
How fast can you turn a property around?
Often within days. Tell us your deadline and we will be honest about what's achievable.